Shipping policy

Last updated: September 18, 2026

ORDER PROCESSING

Orders are generally processed within 1–3 business days. Processing time is separate from transit time. Orders placed on weekends or holidays begin processing on the next business day.

During launches, holidays, product shortages, or periods of unusually high demand, processing may take longer. We will provide an update if a material delay affects your order.

ESTIMATED DELIVERY

Most orders are expected to arrive within 7–15 business days after processing. This is an estimate, not a guaranteed delivery date.

Delivery times may be affected by carrier delays, weather, customs processing, regional disruptions, high order volume, or other circumstances outside our direct control.

TRACKING

Tracking information will be emailed when it becomes available. Tracking may take several business days to show its first movement after a label is created or a package is transferred between shipping partners.

MULTIPLE PACKAGES

Some orders may arrive in separate packages. Receiving one package does not necessarily mean the remainder of your order is missing.

ADDRESS ACCURACY

Customers are responsible for entering a complete and accurate delivery address. Contact us immediately if you notice an error.

Once an order has entered processing or shipment, we cannot guarantee that the address can be changed. Additional shipping expenses caused by an incorrect or incomplete address may be the customer’s responsibility.

DELIVERY CONFIRMATION

An order marked delivered by the carrier is considered delivered. If you cannot locate it, check the surrounding delivery area, household members, neighbors, mailroom, front desk, and local carrier office before contacting us.

Report a delivery problem to [SUPPORT EMAIL] as soon as possible. We may require confirmation from the shipping carrier before approving a replacement or other resolution.

DAMAGED OR MISSING ITEMS

If your order arrives damaged, incomplete, or incorrect, contact us within seven days of delivery. Include your order number and clear photographs of the product, packaging, shipping label, and damage.

DELAYS

If we cannot ship within the timeframe stated when your order was placed, we will provide an updated estimate and any cancellation or refund options required by applicable law.

INTERNATIONAL ORDERS

International customers are responsible for customs duties, import taxes, brokerage charges, and other fees imposed by their country unless checkout states otherwise. Customs processing may extend delivery time.

CONTACT

For shipping assistance, contact [Dailyswingsupport@q4enterprises.shop] and include your order number.